Brayola provides free shipping on all orders in the US (over $80), but not free returns. If you use our prepaid label, $6 will be deducted from your refund. The original shipping charge will not be refunded when you return your item.
If you opt not to use a prepaid return label, we strongly recommend using services such as UPS, FedEx, certified mail or another method that provides proof of delivery. Please write your order number on the outside of the shipping box or envelope so we can process your return faster.