Our returns are super easy! Just click HERE to go to our Returns Center.
Enter your email address and order number(make sure to use the one you used to place your order) and select the items you wish to return. Once ready click return, and a Print Return Label button will appear. You can download your return label and print.
If you choose to use the pre-paid label, $6 will be deducted from your return total.
We have a 30 days returns policy. If you miss the deadline of 30 days we can no longer give you a full refund, but instead (at our discretion*) we will issue you store credit which you can use to purchase anything you desire from Brayola!
Items that are final sale, are non-returnable.
It's important to read our conditions of returns, which can be found here.